When it comes to managing the complexities of testing within Microsoft Dynamics 365, finding the right solution can be challenging. For JMP Equipment Company, a leader in commercial HVAC and plumbing equipment, their journey from manual testing to automated efficiency was transformative, thanks to TheTestMart.
The Challenge: Time-Consuming Manual Testing
JMP had relied on Microsoft Dynamics AX 2012 for several years before migrating to Dynamics 365 Finance. While the upgrade promised innovation, it also came with a surprising frequency of updates. With each update, JMP was forced to manually test their system to ensure stability—a process that required significant coordination, effort, and time. This manual approach left the team concerned that they might miss critical issues that could impact usability.
Exploring Automated Solutions
For a year, JMP tried Microsoft’s RSAT testing tool. However, the results were disappointing. While RSAT was intended to streamline testing, it often required just as much effort as their manual methods. Unpredictable costs and time-consuming tests continued to plague the team, leading them to search for a better, more efficient solution.
Enter TheTestMart
JMP evaluated various automated testing tools and ultimately chose TheTestMart due to its ability to dramatically reduce the effort required for testing while providing predictable annual costs.
“We evaluated TheTestMart in a detailed comparison and felt it was a better solution,” said Martin Messick, VP of Information Technology at JMP. “With TheTestMart, we know what we will be paying every year. With RSAT, we never knew how long it would take to complete the tests, and there were variable costs every month to keep it operating effectively. With TheTestMart performing all the tests for us, we instantly have higher confidence in our testing processes.”
The Results: Efficiency, Confidence, and Cost Control
The impact of TheTestMart on JMP’s testing process was profound:
- 89% reduction in testing duration: What once took weeks to complete now takes just two days.
- 98% reduction in effort: The number of internal resources required for testing dropped significantly, from four people to just one.
- Predictable annual costs: Unlike RSAT, TheTestMart provided a clear, fixed cost structure, ensuring no surprises at the end of the month.
- Streamlined testing system: TheTestMart created a library of test scripts, customized to JMP’s processes and easily adaptable to changing features or upgrades.
Beyond these measurable outcomes, TheTestMart has brought JMP increased confidence. They no longer worry about whether they have tested every feature properly. If something fails, TheTestMart quickly alerts them and coordinates remediation, ensuring minimal disruption.
“The transition to TheTestMart has saved time for the JMP team and increased their confidence in their testing process. They no longer have to search for problems or anticipate failures, as TheTestMart keeps them informed and resolves issues promptly,” Messick added.
A Future of Growth with TheTestMart
By simplifying and automating their testing process, JMP’s team can now focus on what matters most: growing their business and embracing the full potential of their Microsoft Dynamics 365 solution. The partnership with TheTestMart has allowed them to work more efficiently with system upgrades, knowing their testing is in expert hands.
This case study is a testament to the power of finding the right solution for your unique challenges. For JMP, TheTestMart wasn’t just a new tool; it was a game-changer that revolutionized their entire approach to testing.
For a deeper dive into how TheTestMart transformed JMP’s testing process, read the full case study.
Learn More About TheTestMart
Are you ready to streamline your testing processes like JMP? Contact TheTestMart today and see how we can help your business achieve efficiency and confidence in your Microsoft Dynamics 365 environment.
