A few members of our leadership team attended the Biz Apps Partner Executive Summit last week. Microsoft shared a clear vision for the future of Dynamics 365 and the role of AI in transforming business applications. Below, Dan Diefendorf, TTM’s CEO, shares his perspective on the key takeaways and how they align with what we’re building at TTM.
Last week’s Biz Apps Partner Executive Summit reaffirmed Microsoft’s commitment to AI and the rapid growth of the Dynamics 365 platform. In our team’s visit with Microsoft, this was underscored as we discussed direct industry scenarios where AI can help create previously unknown efficiencies- especially customers seek deeper and meaningful insights from connected systems into their D365 instances. As partners, we were urged not only to offer AI-powered solutions but to become “customer zero”—adopting tools like M365 Copilot and D365 pre-built agents internally to understand and demonstrate their value. But this is only the starting point and many partners are beyond internal adoption and building foundational solutions for customers real-time.
From my perspective, this resonates deeply with our approach at TTM. We’re seeing the benefits firsthand: by embedding AI and agentic thinking into our products and workflows, we’ve compress our time to ship, turnaround customer feature requests faster, and have full observability across all our tech stack and those we touch. AI is now a catalyst for faster, more secure innovation.
Microsoft also emphasized that Dynamics 365’s growth is accelerating—Business Central’s expansion is “stunning”—and that partners must align with FY26 priorities: copilots on every device, strong M365/D365 execution, frontier AI solutions, and secure cloud migrations. At TTM, we’re leveraging these priorities to help customers modernize their testing processes, gain deeper insights, and ensure end-to-end compliance and security across their business applications.
Embracing AI internally has been a game-changer for us. It’s given our team the confidence to guide customers through their own AI journeys.
But the impact goes beyond technology. Adopting AI has reshaped how we think about hiring and culture. We look for people who are curious about AI, eager to learn, and who value collaboration over silos. It’s not just about recruiting data scientists and engineers. It’s about finding teammates who are comfortable working alongside AI and who see it as a tool to amplify human potential. And while AI can do amazing things, we never lose sight of the people behind the tools. Investing in their training and providing the right support is essential to making AI work responsibly and securely.
In short, the future of business applications is AI-first.
As the Dynamics 365 ecosystem continues to evolve at pace, it’s clear that AI isn’t just an enhancement—it’s becoming the foundation for how modern businesses operate. At TTM, we’re committed to staying at the forefront of this transformation, both by adopting these tools internally and helping our customers unlock their full potential. The insights and momentum from the Biz Apps Summit only strengthen our focus: building smarter, faster, and more resilient solutions for the future of business applications.
